HSBC suspicious of expats in Africa

From a friend today: I decided to grasp the nettle and asked HSBC to check whether there was still a query on my account. They checked, and there wasn’t. But they did ask me twice whether I ever received funds from Africa into my HSBC account. No, No, and NO, not ever!! Of course, they just don’t understand our situation and the bank employees are as powerless as we are to change things. So, keep shouting!