Friday, 29 November 2013

Reply from the HSBC customer couldn't-care-less team

An extract from the letter I received today:

"The Bank does not have to provide a reason for the closure of the accounts, although some of the reasons may include account conduct, change in bank policy, security, anti-terrorism legislation, anti money laundering legislation, fraud prevention or the risk profile of the banking connection. I am sorry I am unable to elaborate on the reason for the decision being made but can confirm the decision will not be overturned."

Remember, if you bank with HSBC, this may happen to you at any time.

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